Life at the end of the road

September 27, 2013

The fastest broadband on Raasay :-)

Filed under: daily doings, life off grid — Tags: , , — lifeattheendoftheroad @ 11:35 pm

Well, it has been a busy couple of days that’s for sure, and you’ll have to forgive me if it gets a little ‘wonky’ later on for I plan on getting hammered, or at least moderately inebriated. I’ve had very little in the way of ‘medicine’ recently and have much to celebrate, for we now have the fastest broadband on the island, in fact, at the moment I probably have the fastest internet connection on Skye but that won’t last once more subscribers are added. Still it will be a far better service than is available on the rest of Raasay for years to come.

Getting internet ‘at the end of the road’ has been an epic from the word go, right from purchasing my first computer it has been a long tale of woe. I was late in joining the ‘digital revolution’ and even now I struggle with most things ‘IT’ and only embrace ‘progress’ reluctantly. Still, you can’t do anything without the internet these days so, around the time I fitted my wind turbine we applied for a connection. Being 10 miles from the exchange it was right on the limit of even ‘dial up’ so the best we ever saw was 31.2kbps and that was using a separate modem. Internal laptop ones are carp and Fujitsu were absolutely hopeless at assisting me get ‘online’, after many fruitless hours on the phone one of there technical team told me ‘off the record’ to try a certain brand of external modem. So, some two weeks after signing up to the equally hopeless BT I got an iffy connection.

Of course it didn’t end there, we had another line installed because it was impossible to use the phone or even know if someone was trying to phone you. The Raasay exchange didn’t support ‘call waiting’ or whatever it was called that let you know someone was on the phone whilst you were online. Not that that bothered me but wifey like to ‘keep in touch’ and in those days the ferry was the first in line for evacuating medical emergencies. Now due to legislation and lunacy we are way down the list but that’s another story.

It was far from plain sailing even with the extra line, after really heavy rain it wouldn’t work, if I swapped the lines over the internet worked fine on our old line with the regular phone number but not on the new one!!!! Now that was a saga indeed, BT refused to admit there was a fault on the line, no amount of bombarding Mumbai with the logic of “the internet worked fine for three months on that line, it works fine on the old line and works fine in my neighbours chalet, now it does not work, how can it be fine”.   The reply was always the same “I’m sorry Mr Camilli we’ve tested the line and there is no fault”, talk about banging your head against a brick wall. The worst of it was that they would then ‘close out’ the fault so you couldn’t even report it again.

After some six weeks of complaining, several visits from engineers, some of which they tried to charge me for and much aggro the fault was fixed, by me Smile Well not me in person but by a suggestion I made, I asked them to swap the lines and phone numbers over, this cured the fault (which didn’t exist according to them) but it left me with another headache not made apparent until I got my first bill. BT sent me a phone bill for a line that I was actually renting off Toucan (now Talk Talk), I was frigging furious. More aggro, the customary 40 minute conversation to Mumbai did eventually bear fruit and a real person with a real UK phone number phoned me to apologize and eventually paid me some compo.

Imagine my joy when literally days after this saga I received a letter ‘out of the blue’ saying that I’d been accepted on the ‘Scottish Broadband Reach’ program. Having filled in an online questionnaire some months earlier regarding access to broadband and then having someone phoning from the Scottish Office a month or two later, I thought that would be the end of it. Not so a little while later I had a satellite link courtesy of http://www.avanti-communications.com/   https://lifeattheendoftheroad.wordpress.com/2008/11/21/broadband-at-last/ . All was peachy for a little while but as more customers got connected and websites filled with carp the service went down the toilet and I only stuck with it because they promised another satellite launch would improve things. Eventually, two years late HYLAS 1 http://en.wikipedia.org/wiki/HYLAS-1 did go into orbit and all was rosy for a year or two.

 

Then, after a trouble free and relatively reliable year or two I was ‘migrated’ to Q-Sat, an Irish company run by an ex footballer, Niall Quinn. I’d no say in the matter and the service was carp, my 15gb monthly allowance vanishes in a couple of weeks despite both my son and I being away from home and wifey never switching on her computer. I was without internet for weeks just before Christmas and once my 15gb is used up I cannot receive emails, it is in short ‘pants’ Sad smile

The Applecross Community Broadband project

I’ve not even touched on my attempts at ‘mobile internet’, which was actually better than BT’s but involved me hanging my dongle out of the bedroom window. However with no prospect of 3g from the Staffin mast in the foreseeable future I gave up on that when HYLAS went into orbit and have been bumbling along with   http://www.qsat.ie/broadband ever since.

The problem with ‘satellite broadband’ is latency and contention, the former you can do nothing about and the latter will only get worse as more people subscribe and websites fill with carp. Latency is the time it takes for your signal to get to the satellite and back and contention is the amount of users sharing your connection.

Now believe it or not, I am not the only person with such problems, many remote communities and islands have hundreds of people with similar tales, only they are doing something about it. Not by investing more time effort and money in things that orbit the earth and provide a service that can only get worse, but by using land based wireless technology with next to no latency (46 milllieseconds  as opposed to 800ms!!) and the capacity to be as fast as the exchange that provides it.

Such a community is Applecross on the Scottish mainland to the east of Raasay, whilst not an island like us, it is in many ways far more remote, and the good folk of Applecross have been doing something about it. Not wishing to be left behind in the ‘internet revolution’ they’ve found funding for getting a fast and reliable service to their shores via technology like this  http://www.tegola.org.uk/ and small company called ‘Rural Broadband Networks’ has stepped in to sort it out. Not actually having a website yet I can’t link to it but Simon and Ian have been so busy of late with various projects on Eigg and Locheil  http://locheilnet.co.uk/ that they’ve not around to building one Smile

I had heard of the Tegola project when I got my satellite system but realized there was little chance of it being an option for just one family, however when Alison MacLeod from Applecross approached me almost a year ago to the day regarding powering a transmitter for them I was most interested. Applecross has many links to Raasay and one of them is my old boat, MV Conqueror, which at one time belonged to her husband Smile http://applecrosslifeblog.wordpress.com/ who bought it from a cousin of the man who skippered it for me, you couldn’t make this up Smile

Re forging old links

Until the 1970’s the only way into Applecross was by steamer to Toscaig from Kyle or over Bealach na Ba  http://en.wikipedia.org/wiki/Bealach_na_B%C3%A0 by road. Consequently this part of the world has an old and long standing connection with Raasay in general and the north end in particular, it’s only a short hop by boat from Applecross to Brochel. Visits to Raasay and vice versa would have been quite the norm up until forty years ago and many families are related.  So when Alison contacted me again recently I thought it quite fitting that Raasay and Applecross should once more be linked together, especially if I was going to get a free internet connection Smile

I say ‘free’ but I will of course be maintaining power to it and the boys and I did lay over 1000m of cable, but we’re used to that anyway Smile

So, several glasses of Chilean red later I’m probably a little disjointed, but just as promised, on Thursday Simon Helliwell of ‘Rural Broadband Solutions’ arrived at Clachan in his beautiful green vintage ketch? I picked him up in the ‘Old Girl’ and off we went up the hill.

 

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Not this hill of course, this will be the Storr on Skye that I just couldn’t help but photograph this on the way down to pick him and his tools up.

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Then of course there was these three elegant and slender looking ‘babes’ at the water treatment plant, better than porn if you ask me. Faith Hope and Charity is what I’ll call them, by gum this wine is good Smile

 

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After some fresh coffee at Arnish Simon, Molly and I set off up Meall Dearg Arnish with some of the kit required to set up the various dishes. Ian was at the Aros in Portree setting up the ‘backhaul’ and Ali on his way over form Applecross in his fishing boat with Sean. After a long trek up the hill with Simon I left him sorting out the cabinet and mounts whilst I connected up the power over 1km away, meanwhile Ian had arrived and we started to assemble the three 30cm 5ghz dishes and their RF armour.

 

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It wasn’t a difficult job but it did take longer than expected,

 

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the kit is all American, the best of quality but with annoyingly odd threads Sad smile

 

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Anyway, by Thursday evening we’d managed to get two of the 30cm dishes up past the old Post Office at North Arnish

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and up to the top of Meall Dearg Arnish. I say we but I only went half way up before heading back to finish assembling dish three whilst Simon and Ian got on with building up the mast assembly. Quite ingeniously they’d used a 240v SDS drill to pin the scaffolding poles into the rock once I’d connected up the power supply. I’d been a little dubious about this due to the ‘volt drop’ over 1000m of 1.5mm square cable but it had worked just fine.

Friday

Ian and Simon continued until ‘light stopped play’ then headed back to to Arnish where I’d finished assembling the last 30cm dish. They spent the night on Simon’s lovely wooden yacht and returned this morning after I’d managed to take dish number three halfway up the hill.

 

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That would be the easy half by quad, Ian took it the last 500m by hand, and that’ll be him photographed from over 1km away just after he lugged it over the fence.

 

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Eventually, after Simon had sorted out a couple of  faults at my end Molly, Simon and I went up to join Ian at the top of the hill.

 

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A more perfect spot for an aerial you could not find, good solid rock, a clear view of all aspects and mainly below the skyline.

 

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After all the ‘donkey work’ had been done I left them to it and got on with other stuff, but by 15:00 Simon and Ian had finished and came down to configure our new connection.

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What can I say, a genuine 10Mbps Smile and pages that load instantly, bloody amazing, wifey has been watching iplayer, Dude’s been gaming and I’ve been blogging, welcome to the 21st century Smile Simon (the man with Molly) of ‘Rural Broadband Solutions’ can be contacted on simon@glebebarn.co.uk if you or your community need fast and reliable internet.

On a sad note

A truly immense couple of days have been tempered by the passing away of Annie Maclean at 6:00am on Wednesday morning. Annie had not been well for a while and had slipped into a comma recently from which she never recovered, born in 1928 she was a friend and acquaintance of many and will be sorely missed by all who knew her.

Raasay 100yrs_101JPG

Here she is just a year ago at the Inverarish  village 100 year party last year, courtesy of George Rankine.

A great character and a member of Raasay’s dwindling ‘old guard’ she was a cornerstone of the Inverarish Terrace  and our hearts go out to all her family.

And thankfully due to that miracle that is the internet we’ll always be able to hear her  http://www.rememberingscotlandatwar.org.uk/Accessible/Exhibition/189/The-War-Effort-A-cuideachadh-a-chogaidh near the bottom of the page

Description

Annie MacLean of Raasay remembers the dismantling of the old Raasay iron mine installations at Suisnish and the scrap iron and remaining ore being taken away from the mine workings to be used in the war effort.

Biography

Annie MacLean was born in Raasay in 1928 and raised on a croft near the pier. The family moved to Inverarish in 1939. She was the only girl in the family and had an older brother in the Royal Artillery and another in the Driver’s Corps. After her mother died Annie remained at home on Raasay and has many recollections of the changes that occurred there during the war.

Transcript

They were taking away the scrap iron. See, the kilns there, they were iron kilns and all this iron. And the railway going up to the mine. And they even took away the rails the bogies were running on. They took away all the scrap iron. That was a power house and engines and that, they took all that away. And I remember when they were taking away the scrap iron. I still remember the noise of the wagons running through that railway which was leading onto the pier. And there was a puffer and it’s the noise of them putting the scrap iron and all that onto the puffer. Terrible noise! When the mines stopped, the bogies were still lying along with the ore in them. And they took that away first. They emptied all those iron bogies they had and they took that away, and then took all the scrap iron.

Annie’s funeral is tomorrow at 11:30

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33 Comments »

  1. I can’t begin to imagine the delight at getting a modern broadband connection after all this time. Well done; the presence of this blog had a lot to do with it, I have no doubt, and more than yourself will benefit.

    I have friends here in New Zealand who also have very limited internet access (dial-up at 9600 baud at best) so I’ll be reading your links to see if there is anything I can learn that might be applied here.

    Comment by bob — September 28, 2013 @ 1:49 am

    • Thanks Bob, if you have any questions then why not contact Simon.

      Comment by lifeattheendoftheroad — September 28, 2013 @ 7:28 am

  2. woo hoo … congratulations Paul

    Comment by cazinatutu — September 28, 2013 @ 2:28 am

  3. bless you for persisting through bad connections to tell us about life in your beautiful corner of paradise. now it will be so much easier, i love the idea of the three of you all using bountiful broadband simultaneously.

    i love love love the pix of the ancient rocks with discs on them. mind boggling and also very beautiful.

    and the pic of molly flirting with another man!!!! excellent.

    so happy for you, and thanks you for keeping on keeping on. calum would be proud.

    Comment by Jeannette — September 28, 2013 @ 6:42 am

    • Aye Jeannette, that wee dog is a little tart, the first wiff of someone’s lunch and she abandons me 🙂

      Comment by lifeattheendoftheroad — September 28, 2013 @ 7:18 am

  4. I believe Calum’s Road has now been recorded as a radio play, expect it soon.

    Comment by ron — September 28, 2013 @ 6:59 am

    • Great stuff Ron, I look forward to listening to it on iPlayer 🙂

      Comment by lifeattheendoftheroad — September 28, 2013 @ 7:17 am

      • Calums Road, radio drama, is to be broadcast on BBC Radio 4 on Saturday 5th October at 2.30pm.
        We regret the passing of Annie Maclean and extend our condolences to her family, and to the Raasay community on the loss of a Raasay Stalwart.

        Comment by SOTW — September 28, 2013 @ 12:31 pm

      • Hi She, Saturday 5th October, will put that in my diary thanks 🙂

        Comment by lifeattheendoftheroad — September 29, 2013 @ 10:15 pm

  5. I met Annie a couple of times, she was lovely. Wasn’t her husband an Applecross man?
    Delighted your new signal is working so well and was worth all your hard work. (Alison)

    Comment by applecrosslifeattheedge — September 28, 2013 @ 8:05 am

    • Hi Alison, a lovely person indeed was Annie 🙂 Broadband working just fine and another couple of customers looking to ‘sign up’ at the north end 🙂

      Comment by lifeattheendoftheroad — September 29, 2013 @ 10:02 pm

  6. Reading your tale post 2.30pm Thursday and really wished I could have stayed to make it a bit easier,muscle wise. Thank you for your amazing efforts. I am in Perth on the way to Lombardy, hopefully to learn how other communities deal with their problems. Hope to see you again maybe for a wee celebration when the whole network is up and running. Thanks again.

    Comment by applecrosslifeattheedge — September 28, 2013 @ 8:56 am

    • Hi Ali, enjoy Lombardy and it’s wine, mortadella and salami, bet you miss the sea though 🙂

      Comment by lifeattheendoftheroad — September 29, 2013 @ 10:05 pm

  7. Hi Paul, I know just where your coming from with BT. I am one if the idiots who thinks loyalty counts for something, I’ve been with BT since I first had a house phone. The problems you have trying to get anything out of them or trying to get anything done is impossible. I had to beg virtually to them to get broadband rather then wind up, and the struggle I’ve had to now get the latest hub. Another occassion was after Wimbledon her indoors thought she would phone everybody and talk about it, oh no she wasn’t the phone was as dead as doormouse, exactly the same thing as you no fault on the line our end, guess what they found a fault their end the next morning, no apology nothing. I keep threatening to go elsewhere but even down here our options are limited I can’t get the same package I’ve go with BT anywhere.

    Comment by Stan — September 28, 2013 @ 9:38 am

    • Do you know Stan, that was my biggest mistake with those clowns at BT, thinking that loyalty counted for something. As I discovered, you get far better results by renting your line from another provider. They make a lot more noise and carry a lot more clout than the idiot that has been subscribing to them for twenty years 😦 It’s the same line, the same operator and the same engineer that fixes it, yet if you rent it from someone else they fix it quicker and you don’t have the hassle of dealing with someone in Bangalore that cannot understand what you’re saying. The world has gone mad!

      Comment by lifeattheendoftheroad — September 29, 2013 @ 10:12 pm

  8. Great effort. Makes me as a city dweller think twice about grumbling when my connection drops for a few minutes, or slows for a while. Really enjoy reading your blog.

    Comment by Craig Jardine — September 28, 2013 @ 10:11 am

    • Glad you like it Craig and ‘welcome aboard’.

      Comment by lifeattheendoftheroad — September 29, 2013 @ 10:14 pm

  9. So pleased for you Paul, now I can post all sorts of carp for you 🙂
    I remember seeing a similar set up of dishes part way up the path to The Sgurr of Eigg, now I know what it is. I initially wondered what someone would be doing with a drum kit up there!!
    Popping up at end of October, might drop by and say hello.

    Comment by Simon — September 28, 2013 @ 12:12 pm

    • now I can post all sorts of carp for you

      It’ll go straight in the bin Simon, I hate jokes that circulate the office, links to ‘funny’ or ‘interesting’ clips on YouTube, whoever sends it, friend or relative, like my junk (and sometimes important) mail it goes in the bin 🙂

      Cheers, Paul

      Comment by lifeattheendoftheroad — September 28, 2013 @ 1:55 pm

  10. Congratulations on getting your internet connection.A while back I watched a program with Martin Clunes on KET station. It was about Scottish Isles and there was a portion on a similar project where he was filming. It was very interesting. Sorry for the loss of Annie Mclean. Condolences to all her family and friends.

    Comment by mimi — September 28, 2013 @ 8:34 pm

    • Hi Mimi, wish I’d seen those programmes too, saw them advertised but just never find the time to watch TV 😦

      Comment by lifeattheendoftheroad — September 29, 2013 @ 10:21 pm

  11. Condolences to the family and friends of Annie Maclean.

    Sorry you had trouble with the threads on the American equipment, they were likely “English” not metric. Your service is 3x faster than mine, so I’m jealous.

    Comment by drgeo — September 28, 2013 @ 10:18 pm

    • Aye Dr G, they’d be ‘imperial’ threads and I do wish your fine country would join the rest of the planet and ditch all this gallons, feet and inches carp 🙂

      Comment by lifeattheendoftheroad — September 29, 2013 @ 10:19 pm

      • Prefer the ‘old’ imperial weights and measures to those the European Community uses. Maybe the EEC should join the rest of the world…..? !

        Comment by SOTW — September 30, 2013 @ 4:47 am

      • Maybe the EEC should join the rest of the world…..? ! ???

        Aye She, pecks, bushels, bolls, stones, pounds, ounces, quarters, furlongs, chains, yards, feet, inches, rods, links, leagues, acres roods and perches make far more sense than meters and kilos 🙂 The US is the only country on the planet to retain this nonsensical system.

        Comment by lifeattheendoftheroad — September 30, 2013 @ 6:09 am

  12. Excellent. You will be happy to know. Your broadband speed is quicker than mine less than 1 mile from the Inverness exchange.

    Comment by Lynn R — September 30, 2013 @ 7:02 am

    • Hi Lynn, you can’t believe how exciting this ‘leap’ is for us to have the fastest broadband on Raasay. I’m staggered that two chaps from remote Scottish islands can turn up at my door with a few hundred quids worth of scaffolding pole, cable and technology and provide an infinitely superior service to a gazillion dollars worth of rocket and satellite from the other side of the planet!!!!!!

      Comment by lifeattheendoftheroad — September 30, 2013 @ 9:54 pm

  13. Hi Paul – that’s great news about your broadband – sounds like an infinitely better solution. I’ve seen these dishes on the Small Isles – Canna may have the same setup too? Also at Doune on Knoydart. On a separate matter, I stopped off on Rona last month on a sailing trip, and left a small offering for you with Bill, for you to collect in due course (it will keep!), by way of a thank you for writing such a great blog. Keep it up, no excuses now with the new broadband!!!

    Comment by Andrew Thomson — September 30, 2013 @ 7:07 pm

    • Hi Andrew and thank you, Bill of http://isleofronalog.wordpress.com/ informed me of your gift from ‘Orca’ ??? a couple of weeks ago but I’ve just not had chance to collect it. I knew it was from you as soon as he said, I remember your visit to Loch Arnish a couple of years ago with the dog(s) 🙂

      Thanks ever so much and glad that you appreciate our efforts, Paul

      Comment by lifeattheendoftheroad — September 30, 2013 @ 9:46 pm

      • Hi Paul – Bill has given you the wrong name of the boat…she is Tarskavaig (http://www.marinetraffic.com/ais/shipdetails.aspx?mmsi=235087985&header=true), and there are no dogs on board! Alas I have not made into Loch Arnish yet but we did stop off in the anchorage at Caol Fladda on the same trip to have a wee look at Eilean Fladday. Got back home last night after the end of season trip from Craobh via “the Mull” and back to Inverkip for the winter…saw your own new boat was tied up at Fergusons on the drive home! Best wishes, Andrew (as per the Newcastle flat offer that unfortunately didn’t work out last year when you were at S Shields)

        Comment by Andrew Thomson — October 1, 2013 @ 9:09 am

      • Hi Andrew, I am indeed getting you mixed up with another yacht, a catamaran in fact (a senior moment). I’m sure I’ve seen your boat about though.

        Thanks again, Paul

        Comment by lifeattheendoftheroad — October 1, 2013 @ 8:44 pm

  14. Sad news about Annie. There can’t be anyone left in the village! Love to you and Postmistress, xxx

    Comment by Kyla — October 2, 2013 @ 9:27 am

    • Morning Kyla, well it is here on the other side of the planet. Aye sad news indeed, and yes the village is very quiet these days 😦

      Comment by lifeattheendoftheroad — October 3, 2013 @ 5:58 am


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